Last revised on: August 2026

The website located at www.foodchain4pet.com (the “Site”) is owned and/or operated by ERAARK Technology US Limited (collectively, “FOODCHAIN”, “us”, “our”, and “we”). The Site includes any related blogs, domains, mobile sites, online services, and applications maintained by FOODCHAIN. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These terms of service (“terms”) set forth the legally binding terms and conditions that govern your use of the site. By accessing or using the site, you are accepting these terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these terms (on behalf of yourself or the entity that you represent). You accept these terms by using any products or services provided by or through FOODCHAIN, including without limitation, use of the site. You may not access or use the site or accept the terms if you are not at least 18 years old. If you do not agree with all of the provisions of these terms, do not access and/or use the site.

1. Accounts/Purchase Information 

1.1. Account Creation. 

To use certain features of the Site, you may be required to register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. If you register for an Account, you represent and warrant that: (a) all required registration/account setup information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. FOODCHAIN may suspend or terminate your Account in accordance with Section 10. 

1.2. Account Responsibilities. 

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify FOODCHAIN of any unauthorized use, or suspected unauthorized use of your Account, or any other breach of security. FOODCHAIN cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

1.3. Purchases. 

When purchasing products or services through the Site, whether you do so through an Account or a guest (without a registered Account), you agree to provide current, complete and accurate purchase information for all purchases made at or through our Site. If you create an Account, you agree to provide accurate Account information and keep your Account information up to date, including your name, email address, billing and shipping addresses, and other contact information necessary to process your orders and communicate with you. Payments are processed by our third-party payment service provider(s). We do not collect or store your full payment card information. Any payment information you provide is collected and processed directly by the applicable third-party payment processor in accordance with its own terms and privacy policy. Our third-party payment service provider(s) maintain industry-standard security measures, including compliance with applicable PCI DSS requirements, where applicable.

1.4. Personal Information. 

Your submission of personal information through the Site is governed by our Privacy Policy. Our Privacy Policy can be viewed at https://foodchain4pet.com/pages/privacy-policy and is incorporated herein.

2. Access to the Site 

2.1. License 

Subject to these Terms, FOODCHAIN grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, non-commercial use. No ownership rights in the Site or its content are transferred to you under these Terms.

2.2. Certain Restrictions

The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, or any content displayed on the Site; (b) you shall not copy, reproduce, modify, create derivative works from, publicly display, publicly perform, republish, or distribute any portion of the Site or its content, except as expressly permitted by these Terms or applicable law; (c) you shall not access or use the Site for the purpose of developing, offering or promoting any competitive website, product, or service; (d) you shall not interfere with or attempt to interfere with the proper operation, security or integrity of the Site, including by introducing malicious code, bypassing security measures or attempting unauthorized access; (e) you shall not use any robot, spider, scraper, crawler or other automated means to access the Site for any purpose without our prior written consent, except for generally recognized search engines operating in accordance with our robots.txt file; and (f) all copyright, trademark and other proprietary notices appearing on the Site must be retained on any permitted copies.

2.3. Modification

FOODCHAIN reserves the right, to the fullest extent permitted by applicable law, at any time to modify, suspend, or discontinue the Site, in whole or in part. Where reasonably practicable, we will endeavor to provide advance notice of any material discontinuation of the Site. You agree that FOODCHAIN shall not be liable for any modification, suspension, or discontinuation of the Site, except as otherwise required by applicable law.

2.4. Ownership 

You acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by FOODCHAIN or its licensors and are protected by applicable intellectual property laws. Except for the limited license expressly granted under Section 2.1, nothing in these Terms grants you any right, title or interest in or to the Site or its intellectual property. All rights not expressly granted are reserved by FOODCHAIN and its licensors.

2.5. Feedback

If you voluntarily provide FOODCHAIN with any feedback or suggestions regarding the Site (“Feedback”), you grant FOODCHAIN a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, transferable and sublicensable license to use, reproduce, modify, distribute and otherwise exploit such Feedback for any lawful purpose without compensation or attribution to you. You represent that your Feedback does not contain confidential or proprietary information belonging to you or any third party, and FOODCHAIN will have no obligation to treat any Feedback as confidential.

3. Optional Services, Subscription Services and Third-Party Tools

3.1. Subscription Services.

If you sign up for a monthly subscription service through the Site, you agree to the following terms: 

3.1.1. Automatic Billing

By enrolling in a subscription, you expressly authorize FOODCHAIN and/or its third-party payment service provider to automatically charge your designated payment method at the beginning of each applicable billing cycle (currently every 30 days, unless otherwise disclosed at the time of purchase), including applicable taxes and shipping charges, if any.

3.1.2.  Recurring Payments

Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the next renewal date. The applicable subscription terms, including the recurring charges, billing frequency, and cancellation procedure, will be clearly presented to you before you complete your purchase. BY COMPLETING YOUR SUBSCRIPTION PURCHASE, YOU EXPRESSLY AGREE TO THESE AUTOMATIC RENEWAL TERMS.

3.1.3. Cancellation

You may cancel your subscription at any time through your online account (if available) or by contacting our Customer Support. Unless otherwise required by applicable law, cancellation will take effect for the next billing cycle, and no refunds will be issued for charges already incurred for the current billing period. Your subscription benefits will remain available until the end of the then-current paid subscription period.

Following your subscription purchase, we will provide you with an electronic confirmation of your subscription, including the automatic renewal terms and instructions on how to cancel your subscription.

We reserve the right to modify these terms the pricing, or other material terms of any subscription by providing prior notice to you as required by applicable law. Continued use of the subscription after the effective date of such changes constitutes your acceptance of the revised terms.

Subscription services may be subject to additional terms made available through the Site. To the extent of any conflict, such additional terms will prevail with respect to the applicable subscription service.

Notwithstanding Section 4 of these Terms and the Return and Refund Policy, subscription fees are non-refundable except where required by applicable law. 

3.2. Third-Party Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “AS IS” and “AS AVAILABLE” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

3.3. New Tools and Services 

We may introduce new services, subscription offerings, features, functionality, applications or products from time to time. Unless otherwise stated, such new services, features or products will be subject to these Terms.

4. Return Policy

4.1. Returns

Please refer to our Return and Refund Policy available at [*] for our return terms, which are incorporated herein by reference. In the event of any conflict between this Section and the Return and Refund Policy, the Return and Refund Policy shall control.

4.2. Return Authorization Number Required

Except where prohibited by applicable law, customers must contact our support team to obtain a restocking authorization number (“RA Number”) before returning a product. We reserve the right to refuse unauthorized returns where permitted by applicable law.

4.3. Restocking Fee, Final Sale, & Shipping Costs

For food safety and quality control reasons, except where required by applicable law or expressly provided in our Return and Refund Policy, products that are opened and are not defective or damaged are not eligible for return. Unless otherwise required by applicable law or where the return results from our error (including defective, damaged or incorrectly shipped products), customers are responsible for all shipping and handling costs associated with return.

4.4. Defective, Damaged or Wrong Products

If a product is defective or damaged, the customer must return the product to us for verification.

Once the defective or damaged product is received and inspected reasonably to confirm it is defective or damaged and all items are returned, we will provide a replacement product of the same model. If the product is no longer available, we may offer a comparable replacement or, at our discretion, issue the refund.

If a customer receives a product that materially differs from the product ordered or from the product description displayed on the Site, the customer should contact us promptly. Upon verification, we will provide an appropriate remedy, which may include replacement, refund, or other resolution as required by applicable law.

4.5. Product Specific Return Terms

Return terms may vary for certain products. If a product page includes specific return terms, those terms will supersede the return policy stated above and the Return and Refund Policy. Please kindly review carefully the return terms on the product page before purchasing a product and initiating any return. If a product page clearly states product-specific return terms prior to purchase, those terms shall govern.

We reserve the right to update or modify this return policy at any time by posting the updated policy on the Site. Any changes will apply prospectively and will not affect orders already placed unless required by applicable law.

4.6. Product Recalls

If we determine, or are required by law or a governmental authority, that a product should be recalled or withdrawn from the market, we reserve the right to notify affected customers and provide an appropriate remedy, including replacement, refund or other corrective action, in accordance with applicable law.

5. Products Terms

5.1. General Terms

5.1.1. Availability 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our published return policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. If an item becomes unavailable after an order is placed, we may cancel the affected portion of the order and refund the corresponding purchase price.

 

5.1.2. Limiting Sales

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

5.1.3. Refusal and Cancellation of Orders

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit, reject or prohibit orders in our sole discretion.

5.1.4. Errors, Inaccuracies and Omissions 

Occasionally there may be information on our Site that contains typographical errors, inaccuracies or omissions that may relate to a service or product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information related to any service or product is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information on the Site, including without limitation, pricing information, except as required by law. No specified update or refresh date on the Site should be taken to indicate that all information is now accurate.

5.1.5. Shipping Delay

Please refer to our Shipping Policy for information regarding shipping methods, estimated delivery times, and other shipping-related terms, which are incorporated into these Terms by reference. Any delivery dates or shipping estimates provided are estimates only and are not guaranteed.

5.2. Pet Food & Product Terms

5.2.1. Veterinary & Medical Disclaimer

The content provided on the Site and our products are for nutritional and informational purposes only and are not intended to substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian with any questions regarding a medical condition or dietary changes for your pet. Never disregard professional veterinary advice or delay in seeking it because of something you have read on this Site.

5.2.2. Feeding Responsibility & Allergies

You are solely responsible for reviewing product ingredient lists for potential allergens or dietary restrictions applicable to your pet prior to purchase. When introducing new food or treats, you acknowledge the importance of a gradual transition period. FOODCHAIN is not responsible for adverse reactions, digestive upset, or allergies resulting from improper transition, failure to review ingredients, or underlying pet health conditions.

5.2.3. Health & Nutritional Claims

Statements made regarding our products have not been evaluated by the FDA unless explicitly stated. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary based on your pet’s age, breed, health status, and lifestyle.

5.2.4. Product Storage & Perishability

You are responsible for inspecting product packaging upon delivery and adhering to all storage instructions provided on the packaging (e.g., storing in a cool, dry place). FOODCHAIN is not liable for product spoilage, contamination, or degradation resulting from improper handling or storage after delivery.

6. User Content

6.1. User Content

The Site may permit users to submit, upload, post, publish or otherwise make available reviews, ratings, comments, photographs, videos, or other content ("User Content"). You retain ownership of any intellectual property rights you hold in your User Content. However, by submitting User Content through the Site, you represent and warrant that:

(a) you own or otherwise have all necessary rights, permissions and consents to submit such User Content;

(b) your User Content does not infringe or violate the intellectual property, privacy, publicity or other legal rights of any third party;

(c) your User Content is accurate and not misleading;

(d) if your User Content includes the name, image, voice, or likeness of any individual (or music, audio, or video created by a third party), you represent and warrant that you have obtained all necessary third-party permissions and releases; and

(e) your User Content complies with these Terms and all applicable laws.

6.2. License to User Content

By submitting User Content through the Site, you grant FOODCHAIN a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid-up, transferable and sublicensable license to host, store, reproduce, display, publish, distribute and otherwise use your User Content in connection with operating, maintaining, improving, promoting and marketing the Site, our products and our business.

FOODCHAIN may make technical modifications to User Content solely as necessary to display, format or adapt such User Content for different devices, platforms or media, provided that such modifications do not materially alter the substance of the User Content.

6.3. Monitoring and Removal

FOODCHAIN has no obligation to monitor User Content but reserves the right to remove or refuse to post User Content that violates these Terms, contains offensive, defamatory, or unlawful material, discloses personal private information, or is deemed spam or fraudulent, in accordance with applicable FTC guidelines.

6.4. No Endorsement

User Content reflects the opinions of the individual users and does not necessarily reflect FOODCHAIN's views. FOODCHAIN does not guarantee the accuracy, completeness or reliability of User Content.

6.5. User Reviews

If you submit a review regarding a product purchased through the Site, you agree that such review reflects your honest opinions and actual experience with the product. You shall not submit reviews that are false, misleading, deceptive or otherwise violate applicable law, including the U.S. Federal Trade Commission's rules and guidelines regarding consumer reviews and endorsements. FOODCHAIN reserves the right to remove reviews that violate this Section.

7. Indemnification  

You agree, to the fullest extent permitted by applicable law, to indemnify and hold FOODCHAIN and its parent companies, subsidiaries, affiliates, officers, employees, and agents from and against any third-party claims, damages, liabilities, losses, costs and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your misuse of the Site or any products or services purchased through the Site, (b) your breach of these Terms, and (c) your violation of applicable laws or regulations; or (d) your infringement of any third party's intellectual property rights or other legal rights.

FOODCHAIN will promptly notify you of any claim for which it seeks indemnification (provided that any delay in providing notice will not relieve you of your obligations except to the extent you are materially prejudiced thereby).

FOODCHAIN reserves the right to assume the exclusive defense and control of any matter subject to indemnification at your expense, and you agree to cooperate with our defense of these claims. You may not settle any such claim without FOODCHAIN's prior written consent, which shall not be unreasonably withheld.

8. Third-Party Links 

The Site may contain links to third-party websites and services (collectively, “Third-Party Links”). Such Third-Party Services are provided solely as a convenience. FOODCHAIN does not own or control, and is not responsible for, the content, availability, products, services or privacy practices of any Third-Party Services. Your use of any Third-Party Services is at your own discretion and is subject to the applicable third party's terms and privacy policy. FOODCHAIN makes no representations or warranties regarding any Third-Party Services and disclaims any liability arising from your use of or reliance on such Third-Party Services.

9. Disclaimers 

The site and its content are provided on an “as-is” and “as available” basis. To the maximum extent permitted by applicable law, FOODCHAIN expressly disclaims all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, durability, title, quiet enjoyment, accuracy, or non-infringement. FOODCHAIN does not warrant that the Site will be uninterrupted, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe.

Except as expressly provided in these terms, our return and refund policy, or as required by applicable law, FOODCHAIN makes no additional warranties with respect to the products sold through the site. Nothing in these terms excludes or limits any warranty or remedy that cannot be disclaimed or limited under applicable law.

Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above exclusions or limitations may not apply to you.

10. Limitation on Liability

To the maximum extent permitted by law, in no event shall FOODCHAIN and its directors, employees, affiliates, agents, contractors, suppliers, service providers, licensors, members and shareholders (collectively, “FOODCHAIN parties”) be liable for any indirect, consequential, exemplary, incidental, or special damages arising out of or relating to these Terms, the Site, or the use or consumption of any products or services provided by FOODCHAIN.

Such excluded damages explicitly include, without limitation, veterinary bills, medical or surgical expenses, pet injury or death, loss of companionship, emotional distress, lost profits, or loss of data, even if FOODCHAIN has been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, FOODCHAIN's total aggregate liability arising out of or relating to these terms, the site, or any product or service shall not exceed the greater of (i) the total amount paid by you for the product or service giving rise to the claim, or (ii) one hundred U.S. dollars (US$100).

Nothing in these terms shall exclude or limit liability that cannot be excluded or limited under applicable law, including liability arising from gross negligence, willful misconduct, fraud, or any other liability that applicable law does not permit to be excluded or limited.

11. Term and Termination. 

These Terms remain in effect while you access or use the Site.

FOODCHAIN may suspend or terminate your access to the Site or your Account if you breach these Terms, engage in fraudulent, abusive or unlawful conduct, or where we reasonably determine that suspension or termination is necessary to protect the Site, our users or our legal rights. Where reasonably practicable, we will provide notice of such suspension or termination. FOODCHAIN will not have any liability whatsoever to you for any termination of your rights under these Terms.

You may stop using the Site or close your Account at any time by contacting us or following the instructions available through the Site. 

Upon termination, your right to access and use the Site will immediately cease. Termination will not affect any rights or obligations accrued prior to the effective date of termination.

The provisions of these Terms that by their nature should survive termination, including without limitation those relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution and governing law, shall survive termination.

12. COPYRIGHT POLICY / DMCA NOTICE

FOODCHAIN respects the intellectual property rights of others and expects users of the Site to do the same. We will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512.

12.1. Copyright Policy

FOODCHAIN respects the intellectual property rights of others and expects users of the Site to do the same. We may remove or disable access to material that we reasonably believe infringes the intellectual property rights of others and may suspend or terminate the accounts of repeat infringers where appropriate and consistent with applicable law.

12.2. DMCA Notice

If you believe that any content available on the Site infringes your copyright, you may submit a written notification pursuant to the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, including the following information:

·  (a) identification of the copyrighted work claimed to have been infringed;

·  (b) identification of the allegedly infringing material and information reasonably sufficient to permit us to locate the material on the Site (e.g., direct URL link);

·  (c) your name, mailing address, telephone number, and email address;

·  (d) a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

·  (e) a statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and

·  (f) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

12.3. DMCA Counter-Notification

If you believe that your content was removed (or to which access was disabled) by mistake or misidentification, you may send a written Counter-Notification to our Copyright Agent containing:

(a) your physical or electronic signature;

(b) identification of the material that has been removed or to which access has been disabled, and the location where the material appeared before it was removed;

(c) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and

(d) your name, address, telephone number, and email address, along with a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if outside the United States, for any judicial district in which FOODCHAIN may be found, and that you will accept service of process from the person who provided the original DMCA notification.

12.4. Designated DMCA Agent

DMCA notifications and counter-notifications should be sent to our Designated Copyright Agent at:

Attn: Copyright Agent

Email: [copyright@yourdomain.com]

Address: 100 N HOWARD ST STE R, SPOKANE, WA, 99201, UNITED STATES

13. General

13.1. Changes

These Terms are subject to revision from time to time. If we make any substantial changes, we may notify you by sending you an email to the most recent email address you have provided (if any), and/or by posting a prominent notice of the changes on the Site.

Unless otherwise required by applicable law, any such changes will become effective upon the date specified in the notice and will apply prospectively. Continued use of the Site after the effective date of the revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should discontinue use of the Site.

13.2. Governing Law and Binding Arbitration. 

These Terms and any dispute, claim or controversy arising out of or relating to these Terms, the Site, or any products or services provided by FOODCHAIN (collectively, "Disputes") shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

Except where prohibited by applicable law, any Dispute shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its applicable Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator.

The arbitration may be conducted in person, by videoconference, by telephone, or solely through the submission of documents, as determined by the arbitrator in accordance with the AAA Consumer Arbitration Rules and taking into account the nature of the Dispute and the parties' circumstances. To the extent permitted by the AAA Consumer Arbitration Rules, either party may request that the arbitration be conducted remotely by videoconference or other available online means.

Unless otherwise required by applicable law or the AAA Consumer Arbitration Rules, the seat of arbitration shall be San Francisco County, California. Judgment on the arbitral award may be entered in any court having jurisdiction.

Nothing in this Section prevents either party from seeking temporary, preliminary or injunctive relief from a court of competent jurisdiction where necessary to protect its rights pending completion of the arbitration.

The payment of arbitration fees shall be governed by the AAA Consumer Arbitration Rules and applicable law. Each party shall bear its own attorneys' fees and costs unless otherwise awarded by the arbitrator or required by applicable law.

13.2.1. WAIVER OF CLASS ACTION. 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL DISPUTES SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. YOU AND FOODCHAIN EACH WAIVE ANY RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. 

If the class action waiver is held unenforceable, only that portion shall be severed and the remainder of the arbitration agreement shall remain enforceable.

13.3. Disclosures 

If you are a California resident, you may report complaints to:

Complaint Assistance Unit Division of Consumer Services

California Department of Consumer Affairs

1625 North Market Blvd. Sacramento, CA 95834  or (800) 952-5210.

13.4. Electronic Communications

The communications between you and FOODCHAIN use electronic means, whether you use the Site or send us emails, or whether FOODCHAIN posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from FOODCHAIN in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that FOODCHAIN provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing. The foregoing does not affect your non-waivable rights.

13.5. Entire Terms

In the event of any conflict between these Terms and any product-specific terms, Subscription Policy or Return and Refund Policy expressly incorporated by reference, the applicable product-specific terms or incorporated policy shall govern solely with respect to the relevant subject matter.

Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without FOODCHAIN’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.

FOODCHAIN may freely assign these Terms in connection with a merger, acquisition, corporate reorganization or sale of all or substantially all of its assets, or otherwise upon notice where required by applicable law 

13.6. Copyright/Trademark Information

Copyright ©FOODCHAIN. All rights reserved. All trademarks, service marks, trade names, logos, trade dress and other intellectual property (“Marks”) displayed on the Site are our property or the property of other third parties. Except as expressly permitted by these Terms, you are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

13.7. Contact Information:

Brand Name: FOODCHAIN

Company: ERAARK Technology US Limited 

Address: 100 N HOWARD ST STE R, SPOKANE, WA, 99201, UNITED STATES

Telephone Number: +1 (909) 274-7052

Email: info@foodchain4pet.com